FAQ

​How Do I Care for My Board?

Do Not Dish wash.  - Do Not Soak.

 

New Purchase:

Your new board has been pre-seasoned, however wash and oil prior to first use as directed below.

 

Regular Care:

Wooden boards should only be hand-washed. They should never be run through the dishwasher or left to soak in the sink. Wash with hot, soapy water after each use then towel dry. Thoroughly air dry prior to storing. Dishwashing & soaking will damage the board beyond repair, so love your board & take care!

Long Term Care:

Boards should also be oiled on a semi-regular basis to help heal the surface and prevent damage to the wood. Oiling should be done whenever the board looks dull. Before oiling be sure the board is very clean and dry. My wood conditioner is a good option which is eco-friendly and has a combination of beeswax & coconut oil. A good soaking oil is Food Safe Mineral Oil. Avoid regular cooking oils as they will go rancid causing your board to smell and become sticky.

Do Not place in Dishwasher.  - Do Not Soak.

 

Payment and Shipping

 

I accept  credit cards through Square. Shipping is free to you and is through FedEx or USPS. All orders are made specific for you. 

 

All handcrafted kitchenware by thomas tampa does require time to build. There will be 2 - 3 weeks required to build your piece.

 

Stains​

 

An eco-friendly way to remove stains is to use salt & lemon:

 

  1. Sprinkle coarse salt over the board.

  2. Cut a lemon in half.

  3. Using the cut side down scour the board squeezing the lemon gently in order to release the juice as you scrub.

  4. Let everything sit for 5 minutes.

  5. Rinse, wash, dry, and repeat (if necessary).

  6. Once the board is thoroughly dry, recondition with wood conditioner or oil of your choice

Returns & Refunds

Returns are accepted within 10 days of shipment for in stock boards if the board is unused and in new condition. Shipping to me is your responsibility. No returns or refunds are accepted for kitchenware sold at shows/events or after 10 days of shipment of in stock kitchenware. Custom work – No Return or Refund.

 

Board Damage

 

Your board has been handcrafted with care. It has been pre-seasoned with oil but will require ongoing maintenance by you. Treat your board like you would your own hands. Periodically, your hands need care. If you don’t care for your hands, they will become chapped and will crack.

Your Board will need Oil to keep from cracking. If you need help to repair your board please email me a photo, and I will determine its reparability. If it is repairable, there is a $35.00 fee which includes shipping back to you. The cost to ship to me is your responsibility.  

 

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